How does DuoTrac work?
DuoTrac Golf’s 4-Dimensional View Plane (4DVP) tracks the golfer’s clubface path, transition, face angle at impact, foot roll and weight shift from 4 points in space (two club sensors, one at the grip and shaft, and a pair of shoe sensors). Incorporating the measurement of additional reference points gives a complete statistical snapshot of your full swing plane and footwork. It’s the sum of that data run through our analytics model that computes where the swing is off and how to correct it, doing so in a simplified way. Last updated: Tue, Nov 24 2015 1:20 pm EST
Do I need a WiFi connection to access the App. on my phone?
No, just a Bluetooth connection from your mobile smartphone. Last updated: Tue, Nov 24 2015 1:20 pm EST
What are the shipping costs? Which countries will DuoTrac be available in?
DuoTrac is available worldwide. US Shipping is free. However, there is a $20 shipping fee for all International purchases. Last updated: Tue, Nov 24 2015 1:30 pm EST
What languages does DuoTrac support?
So far, only English. We will launch other languages in the Spring of 2016. Last updated: Tue, Nov 24 2015 1:30 pm EST
Do I need to pair my sensors each time I play?
No, the sensors will automatically pair unless your device is turned off or needs to be recharged. Last updated: Tue, Nov 24 2015 1:30 pm EST
How much does DuoTrac weigh?
6 grams - .035 oz Last updated: Tue, Nov 24 2015 1:30 pm EST
Can I upgrade from the club package to the 4DVP package deal?
Yes, you can make your request at [email protected], and we’ll send you the shoe sensors separately, bill your credit card for the difference and send you an order confirmation. This will be available after the Kickstarter Campaign ends. Last updated: Tue, Nov 24 2015 1:30 pm EST
What makes DuoTrac better than other products?
DuoTrac doubles the accuracy of other swing analyzers through its 4DVP model by incorporating footwork to show transition, foot roll, and weight shift. Last updated: Tue, Nov 24 2015 1:30 pm EST
Can you use the sensors on both driver and wood golf clubs?
Yes, you can use the sensors for both drivers and woods. We are in the process of making the sensors for putters as well. Last updated: Tue, Nov 24 2015 1:30 pm EST
Is the battery rechargeable, and what is the battery life?
Yes! The sensors have a rechargeable 250 mAH battery, which gives approximately 10 hours of continuous use or 2 months of an hour use per week. Since battery life lasts up to approximately 10 hours of continuous use, it’s best to save the energy to minimize recharging to once every 2 months if used an hour per week. Last updated: Tue, Nov 24 2015 1:30 pm EST
Do I need to charge my sensors one-by-one?
No, the USB four-port charging station that is included with every DuoTrac purchase allows you to charge up to four sensors at the same time. Last updated: Tue, Nov 24 2015 1:30 pm EST
How long does the battery last and how much use will I get out of it before needing a recharge?
10 hours of continuous use or 2 months of an hour use per week. Last updated: Tue, Nov 24 2015 1:30 pm EST
How do I recharge DuoTrac?
Each DuoTrac purchase comes with a USB four-port charging station. Last updated: Tue, Nov 24 2015 1:30 pm EST
Will I ever have to replace the battery within DuoTrac?
No! Last updated: Tue, Nov 24 2015 1:30 pm EST
Do I need to have a phone or tablet to view my game data?
Yes, there is a free, downloadable app that will track your game statistics and data week after week to provide you with the most insightful feedback possible. Last updated: Tue, Nov 24 2015 1:30 pm EST
Can I view my data on your web app page?
We currently do not have a web app page, but are plugging away at getting one developed. Stay informed by signing up for our free newsletter and receive exciting project development information. Last updated: Tue, Nov 24 2015 1:30 pm EST
When will DuoTrac be available on Android?
Approximately 3-4 weeks after we launch our iOS app version. Last updated: Tue, Nov 24 2015 1:30 pm EST
Which phones will the DuoTrac app be compatible with?
The DuoTrac app is currently compatible with iOS. We are actively working towards making DuoTrac available on all android devices. Last updated: Tue, Nov 24 2015 1:30 pm EST
Where can I download the app?
You can download the app from your device’s app store. Last updated: Tue, Nov 24 2015 1:30 pm EST
What stage of production are you at?
First production run and app beta testing. Last updated: Tue, Nov 24 2015 1:30 pm EST
Do you have any patents?
Yes, we have a patent pending on our multi-sensor product. Last updated: Tue, Nov 24 2015 1:30 pm EST
How much will it retail for?
$99 for Club only sensors and $199 for the 4DVP sensor package. Last updated: Tue, Nov 24 2015 1:30 pm EST
Where does DuoTrac work?
DuoTrac sensors should be placed at the grip, shaft, and on each shoe. The DuoTrac app is currently only available for iOS users. The app can be used on your phone or tablet. Last updated: Tue, Nov 24 2015 1:30 pm EST
Will DuoTrac be available for other sports?
DuoTrac is a multi-point, motion-tracking, portable sensor device and mobile app that can be used in multiple sports to analyze and improve swing performance. We are in the works of launching tennis, baseball, and football devices next. Last updated: Tue, Nov 24 2015 1:30 pm EST
Will it fit on my clubs?
Yes, DuoTrac comfortably fits at the grip, shaft, and on each shoe. Last updated: Tue, Nov 24 2015 1:30 pm EST
How secure is DuoTrac when attached to my club?
If you secure it properly as instructed, it should not come off with normal swings. Any large vibrations or extreme mis-hits might loosen the sensors, but should be checked to make sure everything is secured before your next swing. Last updated: Tue, Nov 24 2015 1:30 pm EST
I’m a journalist and have questions, who do I contact?
For all inquiries, feel free to contact us at [email protected]. Someone will personally handle any questions, concerns, or inquiries you may have. Last updated: Tue, Nov 24 2015 1:30 pm EST
If I back now, is the money taken out of my account today?
No, until the project meets its pledge requirements and/or the campaign end date is usually when the money is charged and taken from your account. Last updated: Tue, Nov 24 2015 1:30 pm EST
Can I pledge to a single project more than once?
On Kickstarter, it is only possible to pledge to each project once from a single account. Accordingly, backers can only choose one reward tier per pledge. However, you can change your pledge amount and reward selection for as long as a project is live. Last updated: Tue, Nov 24 2015 1:30 pm EST
When is my card charged?
If the project you’re backing is successfully funded, your card will be charged when the project reaches its funding deadline. If the project does not reach its funding goal, your card is never charged. If you’ve backed a project that’s still live and you’re seeing a charge on your bank statement, it’s likely a temporary authorization of funds. The time it takes for an authorization to clear depends on the bank, but typically takes 1–3 days. You won’t be charged for your pledge until the project you backed has ended successfully. Last updated: Tue, Nov 24 2015 1:30 pm EST
Is my pledge amount publicly displayed?
No. The amount of your pledge and the reward selected are never publicly displayed — only the project’s creator will be able to see that information. Last updated: Tue, Nov 24 2015 1:30 pm EST
For other Kickstarter FAQs
Visit https://www.kickstarter.com/help/faq/backer+questions Last updated: Tue, Nov 24 2015 1:30 pm EST
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